Info

PRIVACY & COOKIES

Who we are

Seller Performance  Ltd. shall hereby be known as “Seller Performance” in this policy.

Please read this document carefully before using www.sellerperformance.co.uk

This privacy policy sets out how Seller Performance uses and protects any information that you give us when you use our website, marketing or website design services.

Seller Performance is committed to ensuring that your privacy is protected and respected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

Seller Performance may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

For the purpose of the Data Protection Act 1998 (the Act), the Data Protection Act 2018, once in force, and the General Data Protection Regulation (GDPR), the data controller is: Mark W Erskine, 2 Earnshaw Drive, Fairfield, Hitchin, Hertfordshire. SG5 4EZ

What we collect

Customers

Seller Performance may ask for contact information including name, email address, physical address and phone number as well as relevant information about your business if using our business performance and coaching services.

Website Visitors

At your option, Seller Performance may collect your name and email address if you:

  • enquire or contact us using our contact forms;
  • respond or sign up in via ads or landing pages;
  • sign up for our Newsletter;
  • sign up or engage with blog posts via comments

In addition, we also collect information such as web server logs, internet protocol (IP) addresses, browser type, or other information as part of aggregated data.

Cookies and other tracking technologies

Seller Performance uses cookies, pixels, and other tracking technologies to gather demographic information about you and identify your visits to our Website. We gather information such as internet protocol (IP) addresses, internet service provider (ISP), operating system, browser type, date/time stamp, through Google Analytics. To collect this information, a cookie, a standard feature of a website that allows us to store a small amount of data on your computer to allow our web servers to recognise you, may be set on your computer or device when you visit our website. In some countries, including those in the European Economic Area (“EEA”), the information in this paragraph may be considered personal information under applicable data protection laws.

You can control how websites use cookies by changing your cookie settings (www.aboutcookies.org), but your modification may limit your use and functionality of some of the features on our website. We may also use cookies and other tracking technologies to provide you advertising based on your browsing activities. You may opt out of targeted advertisements by visiting http://optout.networkadvertising.org, or if located in the EEA, you may opt out by visiting http://www.youronlinechoices.eu/.

Blog Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.) from social media. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

How we use your information

  • to respond to any contact initiated by you
  • to send you offers and articles if you have signed up for our newsletter
  • to provide you with marketing emails, special offers, advertising campaigns, or newsletters;
  • to fulfil a sales performance or coaching contract.
  • to process for other purposes for which we obtain your consent.

How we share your information

Seller Performance shares the information it collects about you in the following ways:

  • third Party Providers – Seller Performance has it’s email mailing list hosted with MailChimp;
  • as Required by Law or Similar Investigations – To comply with legal obligations or investigate potential legal violations;
  • consent – Seller Performance may share your information with your consent.

Your choices

You may unsubscribe from receiving promotional or marketing emails from Seller Performance at any time by using the “unsubscribe” link in the email received, or by emailing us at mark@sellerperformance.co.uk. As outlined in the Section, COOKIES AND OTHER TRACKING TECHNOLOGIES, you can also control your cookie settings.

How long we keep your data & security

When Seller Performance no longer has a legitimate business need to process your personal information, or no longer has a need to keep your personal information for any legal, tax, or regulatory reason, we will delete your information.

Seller Performance takes all reasonable steps to protect information received from you from loss, misuse or unauthorised access, disclosure, alteration, and/or destruction. We maintain technical, physical, and administrative safeguards to secure your information, and we use industry standard Secure Socket Layer (SSL) encryption for your data that is transferred over the internet. Despite its use of encryption, Seller Performance cannot guarantee any method of transmission of information over the internet is 100% secure. If you have any questions about the security of your personal information, please contact us at mark@sellerperformance.co.uk

Legal basis for processing information

Seller Performance’s legal basis for collecting and using your personal information will depend on the personal information collected and the specific context in which we collect it.

Seller Performance will process personal information from you where;

  • we have your consent to do so;
  • where processing is necessary for Seller Performance to perform Services pursuant to an agreement;
  • where processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms.

In some cases, we may also have a legal obligation to collect personal information, or may otherwise need the personal information to protect your vital interests or those of another person. At any time, you have the right to withdraw or decline consent. If you do not provide the requested information, Seller Performance will not be able to perform Services for you. Also, you have the right to object where we rely on our legitimate interests to process your personal information.

Complaints

If you wish to complain to Seller Performance, please write to us at mark@sellerperformance.co.uk

If you are still not satisfied with the way your complaint was handled, you can refer your complaint to UK Information Commissioner’s Office.

Contact us

If you have any other questions or concerns over this Privacy Policy, or wish to exercise any of your statutory rights, please write to us at:

mark@sellerperformance.co.uk